PROTECTING YOUR SCANNER INVESTMENT
- Global Coverage
- Permanent Availability
- Outstanding Technical Expertise
Spigraph offers a one-stop-shop, global coverage for your maintenance and support needs and covers most scanner brands and types.
Buying a scanning device is an important – or even business critical - investment that helps your organization be more productive.
We can help protect your investment and ensure your scanner operates at peak performance by delivering high quality professional maintenance and support services.
Should your scanner fail to work, which means you might not be able to continue your daily business, we can step in and organize the repair or deliver a replacement device. Our specially trained and experienced field service engineers ensure your scanner is back up and running in no time.
We also offer services that help you maintain your scanner to keep it in optimal working order so you can avoid repairs and therefore reduce any potential down time.
To round off our services portfolio we offer support services for installation as well as training to ensure you and your staff know how to operate and care for your scanner most effectively.
Our suite of services includes:
Protection, convenience and peace of mind - the benefits of a Spigraph service contract:
- Broad reaching technical expertise with specially trained field service engineers
- Global coverage across a wide range of different brands
- Guaranteed fix times available
- Efficient processes
- Minimum, scheduled down time outside of your operating hours if necessary, keeping workflow disruptions to a minimum
- Allows you to budget for potential repair costs
- Regular maintenance visits to keep your scanner in optimal working order and ensure peak performance
- Range of options - we offer a relevant service plan or can tailor a service solution for larger projects to meet your individual business needs and budget
- Convenience through our installation service - we come to you to install and service to your scanner, when you need it.
- We also offer effective training solutions to help you use and maintain your scanner effectively on your own.
We offer Spigraph OnSite contracts for used devices as well.